My Lava App FAQs:
Q: Unable to send more points.
A: You've hit your daily limit. Retry tomorrow.
Q: Can I change my profile details/username?
A: Certainly. Navigate to settings, then click "Edit" under your username. Remember to save.
Q: Does the My Lava App have dark mode?
A: Yes, it's available in the settings.
Q: Unable to nudge my partner.
A: Nudging isn't possible while your partner is actively using the app.
Q: Where is my points history?
A: Click "Send Points," then navigate to the "History" tab.
Q: Completed a challenge, but it's not showing up in my stats/challenge history.
A: Your partner must approve it for it to appear.
Q: I lost points.
A: Verify with your partner; you may have received minus points.
Q: Points in Shop are fewer than on the home screen.
A: Likely, you've already redeemed some points in the shop.
Q: How do I add a partner?
A: Tap on the empty profile on the home screen, share the code with your partner, and have them enter it on their home screen after sign-up.
Q: No longer with my partner.
A: Remove your partner from the homescreen, delete your data, and add a new partner.
Q: Feature request/bug?
A: Forward all feature requests and bugs to WeCare@MyLavaApp.com.